Voucher Terms and Conditions

  • The booking must be made within 6 months from the date your voucher was issued, for travel commenced and completed within 12 months from the date your voucher was issued. The issue date appears on the top right hand corner of the issued voucher. Booking dates and travel dates will be strictly applied.
  • All travel is subject to availability at the time of booking, the fares quoted at the time of booking and Jetstar’s Conditions of Carriage. The standard JetSaver Light, JetSaver, JetFlex or StarClass fare rules apply according to the fare type selected when booking. Unless otherwise stated airfares are non-refundable and name changes are not permitted. See Jetstar.com for further details.
  • You must redeem the Voucher in one transaction only. Any amount not redeemed in that transaction will be forfeited. The voucher is not transferable - it is redeemable only by the person whose name is stated above for travel by that person. You will need to pay by credit card and a $3 fee applies.
  • The Voucher is only redeemable up to the value stated above for Jetstar fares, taxes, fees and other charges associated with normal Jetstar internet or telephone reservations bookings. The Voucher must be taken as stated and no compensation will be payable if the recipient is unable to use it as stated. The Voucher is not redeemable for cash or other goods and services. Please note that Jetstar vouchers are not refundable and are redeemable for flights only (ie accommodation and car hire cannot be purchased with this voucher). Vouchers must also be used in a single transaction, to book flights for travel by the person named on the voucher.
  • Jetstar Airways Pty Limited (“Jetstar”) makes no claims in relation to weather or other conditions at the travel destination and the Voucher recipient should make their own enquiries before travel. Jetstar, its related bodies corporate, their officers, employees and agents will not be liable for any loss, damage or personal injury whatsoever (including but not limited to direct, indirect and consequential loss) suffered or sustained in connection with the use of the Voucher, except for any liability which cannot be excluded by law.
  • Any additional travel booked in conjunction with the use of the Voucher will be subject to standard booking conditions and charges.
  • Jetstar Airways Pty Ltd will collect information about you so that it can issue the voucher. For more information about Jetstar’s privacy policy, including how to access your information, refer to www.jetstar.com. Jetstar Airways Pty Ltd ABN 33 069 720 243.

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